Shipping & Returns

Shipping Information

Next Day Dispatch from Melbourne: Your satisfaction is our priority. All orders are dispatched from our Melbourne warehouse the next business day after your order is confirmed.

Domestic & International Shipping: By shipping straight from Melbourne, we ensure fast delivery within Australia and offer reliable international shipping for our valued customers around the globe.

 

Returns & Satisfaction Guarantee

At Vector Lab, your satisfaction is our top priority. If you're not completely happy with your purchase, we're here to make it right.

30-Day Change of Mind Returns:

You have 30 days from the date you received delivery to return your item for a full refund of the product price, no questions asked.

Simple Return Process:

If you're not satisfied, simply contact our customer support team, and they'll guide you through our straightforward returns procedure.

Once we receive your returned item, we'll promptly process a full refund for the product (refund excludes delivery costs).

We stand behind the quality and craftsmanship of our products and are confident you'll love them. Your peace of mind is part of our commitment to exceptional customer service.